Privacy Policy

1. Introduction

LexiApp.au ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our legal research application at https://www.lexiapp.au.

By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you must not use our services.

2. About Our Service

LexiApp.au is an AI-powered legal research application that enables users to conduct comprehensive jurisprudential research using large language model (LLM) technology. Our service processes user queries to provide legal information, research assistance, and analytical support.

3. Collection of Personal Information

3.1 Types of Information We Collect

We collect the following types of personal information:

Information You Provide Directly:

• Account information (name, email address, contact details)
• User queries and research requests
• Uploaded documents and files
• Communication with our support team
• Payment information (if applicable)

Information Collected Automatically:

• IP address and device information
• Browser type and version
• Usage data (queries made, features used, time spent)
• Cookies and similar tracking technologies
• Log data (access times, pages viewed)

Sensitive Information:

Given the nature of legal research, users may voluntarily provide sensitive information including:

• Legal matters and case details
• Potentially confidential legal information
• Personal circumstances related to legal queries

3.2 How We Collect Information

We collect personal information through:

• Direct input by users
• Automated collection via our website and application
• Cookies and similar technologies
• Third-party integrations (where applicable)
• Communications with our team

4. Use of Personal Information

We use your personal information for the following purposes:

Primary Purposes:

• To provide and improve our legal research services
• To process and respond to your queries
• To personalize your user experience
• To maintain and secure our services
• To communicate with you about our services

Secondary Purposes:

• For research and development of our AI models
• To analyze usage patterns and improve functionality
• To comply with legal obligations
• To prevent fraud and ensure security

5. Disclosure of Personal Information

5.1 When We Disclose Information

We may disclose your personal information to:

• Service Providers: Third-party vendors who assist in operating our service (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize disclosure

5.2 International Disclosure

As our service may use cloud infrastructure located outside Australia, your personal information may be transferred to and stored in other countries. We take reasonable steps to ensure overseas recipients comply with privacy obligations similar to the APPs.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

6.2 Data Breach Notification

In accordance with the Privacy Act 1988, we will notify you and the Office of the Australian Information Commissioner (OAIC) of any eligible data breaches that are likely to result in serious harm.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

User queries and research data are typically retained for 12 months to improve our services, unless you request deletion.

8. Your Rights and Choices

8.1 Access and Correction

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate, incomplete, or outdated information
• Request deletion of your personal information (subject to legal requirements)

8.2 Opt-Out Options

You may:

• Opt out of marketing communications
• Disable cookies in your browser settings
• Request limitation of data processing in certain circumstances

8.3 Making Requests

Requests regarding your personal information should be directed to our Privacy Officer using the contact details in Section 12.

9. AI and Machine Learning

9.1 How We Use AI

Our service uses large language models to:

• Process and analyze legal queries
• Generate research responses
• Improve service functionality through machine learning

9.2 Data Processing for AI

User queries and interactions may be used to:

• Train and improve our AI models
• Enhance the accuracy of legal research
• Develop new features and capabilities

9.3 Limitations and Disclaimers

Our AI-generated responses:

• Are for informational purposes only
• Do not constitute legal advice
• Should be verified by qualified legal professionals
• May contain inaccuracies or errors

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser, but disabling cookies may affect service functionality. For detailed information, please see our Cookie Policy.

11. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

12. Contact Information

Privacy Officer:

Email: hello@lexiapp.au
Entity: ex omnia AI
ABN: 76 135 389 678
ACN: 135 389 678
Address: NSW 2000, Australia

Office of the Australian Information Commissioner:

Website: https://www.oaic.gov.au
Phone: 1300 363 992

Phone: 1800 099 888

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when changes were made. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Complaints

If you have concerns about how we handle your personal information, please contact our Privacy Officer. If unsatisfied with our response, you may lodge a complaint with the OAIC.